CNOW Supports an Innovative Telehealth Pilot Program at HackensackUMC

February 9, 2016 12:50 PM

                Hackensack University Medical Center is pleased to announce support of a strategic partnership with CNOW, a leading provider of telehealth solutions based in Mount Dora, FL, serving individuals with mental health issues and developmental disabilities.

            Through the HackensackUMC Foundation, CNOW'stelehealth solutions will fund a pilot project to help medical staff connect with patients receiving psychiatric care through real-time, interactive video visits. CNOW will reimburse HackensackUMC psychiatrists for professional services should any insurer or third party not cover the cost, and will also cover the cost of any ongoing technological support.

                "We are pleased to partner with CNOW to offer faster, more convenient care to our patients," said Diego Coira, M.D., chairman of the Department of Psychiatry & Behavioral Medicine and Medical Director of the Debra Simon Center for Integrative Medicine at HackensackUMC. "This telehealth pilot program can help enhance communication with our behavioral health patients­, increasing accessibility to the healthcare team and alleviating some of the anxiety that may accompany treatment."

                "CNOW's partnership with HackensackUMC provides an opportunity to increase the reach of behavioral health services,” saidTim Miller, chief executive officer of CNOW. “Our technology has been proven in securely delivering instant remote support. This pilot will further endorse the use of telemedicine to augment treatment within this population."

                HackensackUMC is committed to employing the latest and most effective technologies to help provide the highest-quality, patient-centered care. CNOW's telehealth solution enables doctors to connect quickly with their patients, regardless of location. To date, more than half a million telehealth sessions have been conducted using CNOW.

Established in 1980 as a 501(c)(3) charitable organization, the HackensackUMC Foundation raises funds that support the diverse programs and services at the medical center.  The Foundation accepts contributions in the form of: direct cash gifts and pledges, matching corporate gifts, planned gifts and naming opportunities.  For more information on upcoming events or ways to donate, please call 551-996-3720 or visit 


About Hackensack University Medical Center

HackensackUMC, a 775- bed nonprofit teaching and research hospital located in Bergen County, NJ, is the largest provider of inpatient and outpatient services in the state. Founded in 1888 as the county’s first hospital, it is the flagship hospital of Hackensack University Health Network, one of the largest health networks in the state comprised of 1,717 beds, more than 10,000 team members and 3,300 credentialed physicians. HackensackUMC was listed as the number one hospital in New Jersey in U.S. News & World Report’s 2015-16 Best Hospital rankings - maintaining its place atop the NJ rankings since the rating system was introduced. It was also named one of the top four New York Metro Area hospitals. HackensackUMC is the only hospital in New Jersey, New York and New England to be named one of Healthgrades America's 50 Best Hospitals™ nine consecutive years, and receive the Healthgrades Distinguished Hospital Award for Clinical Excellence™ 13 years in a row. The medical center is one of the top 25 green hospitals in the country according to Practice Greenhealth, and received 24 Gold Seals of Approval™ by The Joint Commission – more than any other hospital in the country. It was the first hospital in New Jersey and second in the nation to become a Magnet® recognized hospital for nursing excellence; receiving its fifth consecutive designation in 2014. HackensackUMC has created an entire campus of award-winning care, including: the John Theurer Cancer Center; the Heart & Vascular Hospital; and the Sarkis and Siran Gabrellian Women’s and Children’s Pavilion, which houses the Joseph M. Sanzari Children’s Hospital and Donna A. Sanzari Women’s Hospital, which was designed with The Deirdre Imus Environmental Health Center and listed on the Green Guide’s list of Top 10 Green Hospitals in the U.S. HackensackUMC is the Hometown Hospital of the New York Giants and the New York Red Bulls and is Official Medical Services Provider to The Barclays PGA Golf Tournament. It remains committed to its community through fundraising and community events. To learn more, visit:


About CNOW

Since 1999, CNOW has designed, developed, and managed a customized interactive telehealth videoconferencing network, and is the longest continuous provider to deliver healthcare remotely to individuals with developmental disabilities and mental health issues. CNOW is unique in the emerging telehealth industry through its convergence of telehealth technology and clinical service delivery. With locations across the country, over half-a-million telehealth sessions have been conducted using the CNOW ® system, bridging the gap between patient need and the paucity of support during critical times when intervention is imperative. CNOW has been the recipient of three major Federal and State grants to evaluate the efficacies of telemedicine treatment. During these studies, over 8,000 telehealth sessions were completed and involved primary care physicians, psychiatrists, nurses, behavior analysts, speech therapists, psychologists, social workers and educational administrators. The results indicated tremendous satisfaction rates from patients and providers using the medium to provide these professional services. CNOW has successfully and effectively implemented a nation-wide, interactive telehealth system and is the only telehealth provider to demonstrate twice at the U.S. Senate Hearings on Combating Autism. To learn more, visit




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