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About HackensackUMC

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About HackensackUMC

What are the policies for visiting a patient?

 

The medical center supports a philosophy of Patient-Driven Open Visitation (except where noted), as a desirable part of the patient’s therapy.

Patient Driven Open Visitation: 24 hours a day, 7 days a week

When visiting, visitors are requested to stop at the Information Desk to obtain appropriate passes which must be worn and visible at all times while in the medical center. General regulations are listed below, but are not limited to:

  • For the safety and care of all patients, visiting is limited to two visitors per patient.
  • Health Screenings may be conducted by the Nurse Manager in specialty care areas.
  • Children under the age of 12 will be permitted in general patient areas one at a time accompanied by an adult, and as specified for the specialty care areas. Children must not be left unattended anywhere in the medical center. Any child or visitor creating a disturbance, interfering with patient care or violating a medical center policy will not be allowed to remain in the medical center.
  • Exceptions to the Unit Specific guidelines listed on the reverse side must be authorized by the Nurse Manager or their designee who, in turn, will advise the Information Desk accordingly.
  • Sleeping in the patient’s room overnight is permitted for patients in a private room for one guest over the age of 18, following and adhering to nursing policies and regulations. At the discretion of the Nurse Manager and with consent from the roommate, rooming-in is also permitted for patients in semi-private rooms.
  • At the patient’s request, visitation may be restricted.

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What are the visiting policies for specific departments?

 

Unit Specific Guidelines

General Pediatrics - Two visitors are permitted in addition to parents/legal guardians. Parents/legal guardians must obtain an “Authorized Pass” distributed by the nursing staff on the unit.

  • Pediatric Intensive Care Unit (PICU) - Two visitors are permitted in addition to parents/legal guardians and grandparents. Children under the age of 12 are not permitted to visit. Patients may not receive gifts in the form of live plants or flowers.
  • Pediatric Oncology - Two visitors are permitted in addition to parents/legal guardians or grandparents. Patients may not receive gifts in the form of live plants or flowers.

Labor and Delivery - No visitation is permitted other than by the father/significant other and/or coach. Grandparents are permitted a 30 minute visit immediately post partum.


  • Post-Partum Units - Fathers/significant others will be issued an ID bracelet. The ID bracelet can not be used in exchange of an Authorized Pass.
  • Neonatal Intensive Care Unit (NICU) - Anytime except 7-7:30am, 10-11 a.m., 3-3:30 p.m., and 11-11:30 p.m. All visitors must be accompanied by the infant’s mother or father. Children under the age of 12 are not permitted visitation. Siblings (ages 3-12) may visit utilizing Child Life Services.

Adult Intensive Care Units - Live plants, flowers or fruit baskets are not permitted in the patient’s room. Allowable gifts/articles are balloons, silk arrangements, and greeting cards.
 

  • Cardiac Surgery Intensive Care Unit (CSICU) - Visitation is for immediate family only. Children under the age of 12 are not permitted.

 

  • MICU / CCU - Please use designated phones in Visitors Lounge to call prior to entry.
    • Maximum of 2 visitors at the bedside.
    • Open visiting hours with the exception of change of shift report.
      Visitors will be asked to remain in the lounge between the hours of 7:00am - 8:00am and 7:00pm - 8:00pm to respect patient privacy.


Adult Oncology-Children under the age of five are permitted in the designated patient lounge only. No visitors under the age of 5 are permitted in the patient’s room. Live plants, flowers or fruit baskets are not permitted in the patient’s room. Allowable gifts/articles are balloons, silk arrangements, and greeting cards.

Recovery Room (Post Anesthesia Care Unit (PACU)) - noon, 3 p.m., 6 p.m., and 9 p.m. for 10 minutes once patients have been medically cleared to receive visitors. Open visitation applies for those patients whom have stayed overnight and are in the step-down area of the recovery room.

In-patient Psychiatry - 6:30 -8 p.m. Monday through Friday including Holidays and 1 -4 p.m. Saturday and Sunday including Holidays. Every effort will be made by the treatment team including the patient’s physician to accommodate any special visitation requirement made as an exception to these hours for family members. Family members/visitors under the age of 18 are not permitted except under extreme circumstances.

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Where is Hackensack University Medical Center located?

 

30 Prospect Avenue
Hackensack, NJ 07601
(551) 996-2000

Click here for Maps & Directions to HackensackUMC.

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How do I find a physician at HackensackUMC?

To find a physician at HackensackUMC call 855-996-WELL (9355) or visit our online directory.

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