Patient Experience

Why Hackensack?

In a region that boasts more world-class hospitals per square mile than anywhere in the world, Hackensack University Medical Center is among the elite. U.S. News & World Report’s new rankings of the nation’s finest hospitals placed Hackensack UMC 4th out of the 184 hospitals in the New York metropolitan area and #1 in New Jersey.

Frequently Asked Questions

The Hospital has compiled a page to answer frequently asked questions about visiting and treatment at Hackensack University Medical Center. 

Pediatric Accommodations 

The Department of Radiology makes every effort to accommodate the special needs of children who need imaging services. Our medical staff includes physicians who are board-certified in the sub-specialty of pediatric radiology, and arrangements can be made for children who need sedation for their procedure.

Scheduling Appointments

Click How to Contact Us for a listing of phone numbers that will connect you to the reservation specialist for each procedure. You will receive specific instructions at the time you make your appointment about patient preparations, insurance coordination and where to go for your procedure.

To meet with one our world class physicians please call (855) 996-WELL (9355).

Receiving Results & Billing Procedure

Your physician will receive the results of your procedure within 24 to 48 hours via fax or mail. It's possible that you will receive two bills for imaging procedures performed at the medical center, one from Hackensack Radiology Group for interpretative services (reading fees) and the other from Hackensack University Medical Center for the technical component (actual scan).

Radiation Safety 

The Radiation Protection Program ensures the safety of patients & employees who may be exposed to radiation in the course of their job or procedure. Protecting patients from unnecessary radiation during their procedures is our top priority. The goal of any imaging procedure is to produce the best image with the least amount of radiation.

The Radiation Safety Committee, which oversees the program, is comprised of the Radiation Safety Officer and representatives of the Radiology Department, Nuclear Medicine, Radiation Oncology, Nursing and Administration.

The Radiation Safety Committee is responsible for oversight of the following:

  • Ensure that licensed material and equipment are used safely.

  • Maintain the medical center’s compliance with the Nuclear Regulatory Commission regulations and NJ State licenses.

  • Control all licensed material in the medical center.

  • Keep an inventory of all licensed material.

  • Monitor the storage and disposal of radioactive waste.

  • Provide radiation monitoring equipment and maintain radiation exposure records for all monitored employees.

  • Provide radiation protection training to staff members.

Educational Resources and Web Links 

The Radiological Society of North America provides a patient information website reviewed by a committee that is comprised of physicians from the American College of Radiology and the Radiological Society of North America. Click Radiology Info for patient information about radiologic procedures and the role of radiologists in healthcare, as well as concise, accurate descriptions of diagnostic, interventional and therapeutic radiology procedures, how each is performed and what patients might experience.

The Society of Interventional Radiology provides online information about medical advances in this field.


 

 


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Translation service provided by Google. HackensackUMC is not responsible for the accuracy of translation or any other aspect of service provided by the GoogleTranslate tool. Users should not make medical decisions without first consulting with their physician.
 


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