Patient Rights and Responsibilities


All patients have rights under the Health and Disability Act.

A summary of patients rights include the right:

  • To be treated with respect

  • To freedom from discrimination, coercion, harassment and exploitation

  • To dignity and independence

  • To services of an appropriate standard

  • To effective communication

  • To be fully informed

  • To make an informed choice and to give informed consent for treatment

  • To support (except where safety may be compromised or another consumer’s rights may be unreasonably infringed)

  • Rights in respect of teaching or research

  • To complain


A summary of patients responsibilities include the right:

  • Do all they can to maintain their own health and the health of those dependent on them.

  • Advise of any significant medical history, diagnosis or risk factor of which they are aware.

  • Advise of all concurrent treatment that they may be receiving from other healthcare providers.

  • Advise the doctor or nurse if they do not understand advice or instructions, want more information or want time to consider their decision.

  • Act on advice given, or if they do not wish to do so, to inform the health doctor or nurse of their decision

  • Advise us if you believe the health care you or someone dependent on you received is not adequate or appropriate.

  • Respect the rights of other patients and their support persons

  •  Cooperate with the non smoking and safety policy.


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