Dianne Aroh, MS, RN, FACHE, NEA-BC, Executive Vice President, Chief Clinical and Patient Care Officer
Dianne Aroh, a nationally recognized health care leader, is the Executive Vice President, Chief Clinical and Patient Care Officer of Hackensack University Medical Center, the largest and flagship hospital within the Hackensack Meridian Health Network.
Mrs. Aroh joined the Hackensack University Medical Center team in 2006 and immediately began the business of forecasting, developing and implementing the strategic way forward for the medical center and network in the face of health care reform. She has strategically forged numerous partnerships and alliances to strengthen the operational and clinical bases required to support the demands of the medical center’s health care vision. These partnerships include her leadership participation in the Hackensack Meridian Health full spectrum of care geographic expansion agenda. In this role, Mrs. Aroh partners with Joseph M. Lemaire, President, Health Ventures, Hackensack Meridian Health Network and other team members to advance, and build out the health system’s continuum of care, to occupy our more northern counties. Mrs. Aroh also partners with other network hospital leaders to advance the clinical, nursing and operational integration agendas, pre and post-merger, including co-leading the discovery phase of Hackensack Meridian Health’s Telehealth EICU Initiative. Mrs. Aroh has also previously led all Hackensack UMC’s community EMS services and was responsible for successfully implementing Hackensack UMC’s first air med program. Most recently, Mrs. Aroh assumed position of network sponsor for the Memorial Sloan Kettering-Hackensack Meridian Health Partnership – a collaboration of such magnitude being unprecedented in cancer care.
Mrs. Aroh maintains direct accountability for more than one third of the organization’s employees. She is responsible for $554 million of the medical center’s $1.5 billion operating budget. Her portfolio spans organizational areas of business that include, but are not limited to: all nursing services wherever nursing is practiced, Organizational Excellence Program – Magnet, Value-Based & Lean Transformational Project Management Services, Surgical & Anesthesiology Services, Respiratory Therapy Services, Pharmacy Services, Diabetes, Inpatient Dialysis, Donna A. Sanzari Women’s Hospital, Psychiatry, Audiology, Outpatient Behavioral Health Services, Inpatient Oncology, Capacity Management, Utilization Review & Discharge Planning Services, Social Services, Clinical Education, Institute for Evidence-Based Practice and Nursing Research, Pastoral Care Services, Logistics and Process Assurance, and Clinical Network Development & Integration.
Mrs. Aroh also recently created a value-based, lean transformational hub with the primary purpose of identifying and ratifying waste and process inefficiencies in operations and care delivery. The team, all lean six sigma trained, includes a quality trained appraiser, project managers, a value-based advanced practice nurse (APN) and an epidemiologist. The team – which has been deployed around the following strategic priority areas: length of stay, readmissions, and satisfaction – is in place to consistently evaluate and remove waste.
Mrs. Aroh is a transformational, situational leader with strengths in operations, innovation, strategic planning, and finance. She thrives on challenges that demonstrate ingenuity and result in value-added returns on investment. Of notable mention is the significant achievement of the Hackensack-Alliance ACO team, of which Mrs. Aroh was an active member. The team generated $10.75 million in savings, of which the medical center will retain $5.27 million as Earned Shared Savings. Additionally, in the absence of a Chief Operations Officer, Mrs. Aroh devised strategies, provided oversight and led efforts to successfully reduce LOS achieving threshold target for the first time; and adjusted CMI from budgeted 3.50 to actual 3.18 within the same year.
The first CNO to be recognized for her strategic business and operations acumen by NJBIZ Top 50 Best Women in Business, Mrs. Aroh is identified in health care by her top tier ranking performances on lists such as the Top 30 Most Nurse-Friendly Hospitals in the United States by TopRNtoBSN.com, her notable transformational leadership of the first ‘non-pilot project’ Magnet designated hospital, to earn its 4th, 5th, and 6th Magnet® Recognition for quality outcomes and excellence in patient care; and her visionary health care publications: Blueprint for Nursing Leadership, The Hackensack University Medical Center Value-Based Care Model: Building Essentials for Value-Based Purchasing, and Managing Safety Risk Behaviors of Delirium: An Interdisciplinary Value-based Care Approach to Appropriate Use of One-to-One Sitters.
Mrs. Aroh has been recognized for her work in community service, health care leadership, and outstanding nursing through numerous local, regional, and national awards. In addition to her NJBIZ Top 50 Best Women in Business recognition, and her national HcPro Image award for Nursing Leadership, she has also been recognized as the co-honoree of the PACE University 2016 Innovator Award, which she shares with Audrey Murphy, JD; the Tribute to Women in Industry Award, and The Community Services Award from the National Association for the Advancement of Colored People (NAACP), Bergen County Branch. In 2009, she was awarded the Health Care Professional Image of Nursing in Leadership Award and the Concerned Black Nurses of Newark Inc., Administrative Award, to name a few. Mrs. Aroh serves on a number of community & philanthropic boards and is a current member of Pace University’s Women in Business Steering Committee; Pace University College of Health Professionals Board; Nursing Advisory Board for Felician College, New Jersey; Greater New York Association of Nurse Executives; American Organization of Nurse Executives; New Jersey Organization of Nurse Executives; American College of Health Care Executives; Bergen Volunteer Medical Board of Trustees; 2014 NY/NJ Super Bowl Host Committee. In addition, Mrs. Aroh is a member of Seton Hall University’s Advisory Committee for Nursing Leadership. Dianne is a frequent and highly rated presenter on industry-related topics.
Mrs. Aroh is a Fellow of the American College of Healthcare Executives (FACHE), holds a Master’s Degree in Nursing Administration, and is Board-Certified in Advanced Administration. She has authored and published several articles with key focus on leadership, care coordination, and nursing standards and previously served as Vice President of Clinical Services and Chief Nurse Executive for the Montefiore Health Care System in New York.