Hospital Amenities

Information & Guest Services

The goal of the Department of Information and Guest Services is to provide reliable and accurate information for our patients and visitors. Welcoming our guests into a warm, pleasant atmosphere  we will extend assistance in a compassionate and caring manner. Our service will be courteous and empathetic, in consideration of the various needs of our customers. All who enter will be acknowledged and greeted by our friendly hospitality professionals.

In the interest of safety and security for all patients, visitors, and guests, we will also exercise a high degree of vigilance.

In the spirit of excellent ambassadorship, Information and Guest Services represents all that is Hackensack Merdian HealthHackensack University Medical Center.

Should you need to contact a Guest Services representative we can be reached at 551-996-2000 x61460.

Contact Us

Main (General Information)
CALL 551-996-2000

Admitting
CALL  551-996-2101

Discharge Coordinator
CALL  551-996-2299

Patient Information
CALL 551-996-2400

Medical Records
CALL 551-996-2075

Gift Shops

Hackensack University Medical Center Gift Shops are located throughout the medical center and offer a variety of products for your convenience and to help brighten the lives of patients. A dedicated group of volunteers will help you find a special gift for your friend or family member.

Gift Shops on Campus

Retail Pharmacy

The Plaza Pharmacy stocks a large inventory of brand-name medications, generic drugs, and specialty medications that are not regularly carried by other pharmacies.

Dining Options

A well-balanced diet can give a patient the building blocks to advance the healing process, mend tissue, and fight disease, often at a time when they need it the most.

BEYOND Day Spa

Pamper your loved one or yourself with one of our renowned BEYOND Signature packages.

Fitness Center

A state of the art center equipped with an array of premier amenities.