Inpatient Information

We need to be able to reach you by telephone. If you will not be at home the day of admission and/or the evening prior to admission, please contact us at 551-996-2101 to provide us with a telephone number where you can be reached. In addition, if you have a cell phone, please provide us with your number. We may need to call you regarding schedule changes.

Call 551-996-2101

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Prior To Your Procedure

Useful Information Prior To Your Procedure

Your physician will provide specific instructions
Your physician will provide you with specific instructions for your procedure including, but not limited to, the date and time of your appointment.

Physician Recommendations
Your physician may recommend that you have risk assessment (medical clearance) by a Hackensack Meridian Health Hackensack University Medical Center physician to determine how well you will tolerate a procedure based on your medical condition.

You need to notify your insurance company
You and your physician must advise your insurance company of your scheduled admission and/or surgical service. Many insurance companies require pre-certification prior to admission date. Please contact your insurance company at least three days prior to the surgery to confirm that the service has been properly pre-certified and that the pre-certification number has been obtained. If it has not been obtained, contact your physicians office and inform them. PROPER PRE-CERTIFICATION WILL ENSURE THAT YOUR SERVICE WILL NOT BE POSTPONED. Medicare and Medicaid patients do not require pre-certification.

Notice of health information practices
If this is your first visit to Hackensack University Medical Center, you will be given a copy of our Notice of Health Information Practices. The notice describes how information about you may be used or disclosed and how you can get access to this information.

Restrictions with anesthesia / sedation
If you have been informed by your physician that you will be given general anesthesia or sedation, you may not operate a car. Please make arrangements for transportation to and from the hospital.

Do not bring any valuables
Jewelry and other valuables should be left at home. If you are staying overnight, you only need personal essentials such as robes, slippers, glasses, dentures, etc.

Pre-admission testing
If the surgeons office instructs you to have pre-admission testing at the medical center, please call to schedule an appointment at 551-996-2099.

Information about “speak up” is available
Ask us about the “Speak Up” program, sponsored by the Joint Commission on Accreditation of Health care Organizations.

Advance Directives

Though the topic may be difficult to discuss, your wishes are important.

Advance directives are documents you create to describe the extent of medical treatment you want to receive—or not to receive—should you become unconscious or too ill to communicate.

Determine Your Wishes

Day of Admission

Documents Needed on the Day of Admission

Our goal is to help you get settled and feel comfortable as quickly as possible. On the day you arrive at Hackensack University Medical Center, you will be greeted by an Admissions and Registration receptionist.

Please have with you:

Current Insurance Card(s): including Medicare and the current month’s Medicaid card.
Separate Form of Photo Identification: such as your driver’s license, Passport, etc, that shows proof of address as well.
Copy of Your Advance Directive (Living Will): If you do not have one, we will provide you with information regarding an Advance Directive.
The Patient at Home Medication List: should be completed and brought with you.
Any Required Managed Care Referral and/or Pre-certification Forms (if necessary)
Employer Information for Workers Compensation Claims and Claim Number (if available)
Automobile Insurance Card for Automobile Accident Cases
Responsible Party Information (the guarantor- the person responsible for the bill)
Military Medical Card (if you are a veteran)

Frequently Asked Questions

Registration

Inpatient Perioperative Services

Terri Freguletti

MAS, RN, CNOR, Vice President, Perioperative Services

Terri Freguletti, Vice President Perioperative Services and Capacity Management leads a perioperative team nationally recognized by the Competency & Credentialing Institute as CNOR Strong facility. This recognizes the high percentage of certified nurses and advancing a culture of patient safety.

Robyn Kretzschmar

MAS, BSN, CNOR, Administrative Director, Inpatient Perioperative Services and Central Processing Department

Robyn Kretzschmar is the administrative director of Inpatient Perioperative Services and Central Processing Department at Hackensack University Medical Center. Ms. Kretzschmar leads a team that embraces integrity, innovation and patient safety.